At Shen Technology, we strive to provide efficient and timely delivery of our services, including website development, graphic designing, SEO, digital marketing, and app development. This policy outlines our approach to service delivery.

1. Service Delivery Timeline

The delivery timeline for services depends on the complexity and scope of the project. We will provide an estimated timeline upon agreement on the service requirements. Factors that may affect the timeline include:

  • The nature of the project
  • Availability of required information and resources from the client
  • Any revisions requested by the client

2. Communication

Clear communication is vital for the successful delivery of services. We encourage clients to maintain regular communication with our team throughout the project. This includes:

  • Providing necessary information and feedback promptly
  • Responding to queries and updates from our team in a timely manner

3. Remote Service Delivery

All services provided by Shen Technology are delivered remotely. This means that we will communicate and collaborate with clients primarily through:

  • Email
  • Phone calls
  • Video conferencing tools

This allows us to serve clients regardless of their geographical location.

4. Service Modifications

Clients can request modifications or additional services during the project. Any changes will be discussed and agreed upon before implementation. Modifications may impact the delivery timeline and costs, which will be communicated in advance.

5. Payment for Services

Payments are required as per the agreed terms outlined in the service agreement. Please refer to our Terms and Conditions for more information on payment schedules and terms.

6. Client Responsibilities

To ensure timely delivery of services, clients are responsible for:

  • Providing all necessary materials and information required for the project
  • Responding to requests for feedback or additional information promptly

7. Cancellation Policy

Clients may cancel services before the project commencement. Any fees already paid may be subject to the cancellation terms specified in the Terms and Conditions.

8. Contact Information

For any inquiries regarding our services or delivery process, please reach out to us at:

* Conditions Apply